Service and Support

Expert Service and Preventative Maintenance for Precision X-Ray Systems

At Precision X-Ray, we’re committed to keeping your equipment performing at its best. Our expert team delivers factory-authorized service, preventative maintenance, and support — all backed by technical expertise and a thorough understanding of x-ray irradiation

We Can Provide:

SERVICE PACKAGES

All irradiators come with a comprehensive one-year manufacturer's warranty. From single to multi-year extended warranties, we have a plan that fits your service and budget requirements.

RESPONSE TIME

Committing to a quick response time from your initial inquiry.

REMOTE SUPPORT

The first line of support to diagnose and troubleshoot problems. With remote support, we can access your irradiator remotely, while keeping downtime to a minimum

CUSTOMER TRAINING & APPLICATIONS SUPPORT

Offering high-quality user and application training, our specialists will work with you to ensure you get the results you are looking for.

PREVENTATIVE MAINTENANCE

Helping you to visualize dose variations across the irradiation field to more effectively plan and setup protocols, while eliminating uncertaintyProactive care to keep your systems running at their optimum level of performance.

INSTALLATION, RELOCATION & DECOMMISSIONING

From pre-installation site planning to relocation or decommissioning and removal, we are with you every step of the way

Want To Learn More?

Part of Tibidabo Scientific Industries

Contact Us

14 New Road
Madison, CT, 06443

Phone:
203.484.2011
Email:
support@pxinc.com